Fault Finding and Repairs
Even though solar PV systems are generally very reliable sometimes things do go wrong. If your system stops generating energy or doesn't seem to be generating as much as it
used to, one of our expert engineers can come and assess system, identify the problem and resolve any issue quickly and efficiently to ensure
that your Solar PV System is back to full working order as quickly as possible. All of our call outs include up to 1 hour of labour and often we can resolve any problems within this period.
Common issues with Solar PV systems:
- Reduction in electricity generation
- Loose electrical connections
- Faulty parts including inverters
- Damage by pests such as pigeons
- Storm damage
The most common inverters we deal with are manufactured by SMA, Fronius, Mastervolt, Arura, SolaX, Solis, SolarEdge, Afore and Growatt although we can service any other kind of solar inverter. We are also familiar with the Maslow, Goodwe, Growatt and SolaX battery storage systems.
Comprehensive Health Check
Solar Photovoltaic systems don't have a lot moving parts that can fail so they don't require a huge amount of work to keep
them in good working order. However, as with any technology, the better care you take of it the longer it will last.
In order to make sure that your solar panels are performing at their best efficiency it is recommended that you arrange a regular health check to make sure that they live a long and happy life, supplying you with all clean energy, savings on your energy consumption and protecting your investment.e. In addition to all the standard checks and controls
our engineers will also:
- Check the inverter for error messages
- Check the functional operation switches
- Do a complete shut-down test of the inverter
- Do a full test and inspection on the DC side of the system
- Remove the fan housing and clean the fan unit
- Carry out a system performance check
What Areas do We Cover?
Our main office is based in Middlesex and we have experienced engineers based around the South of England and the East Midlands. Our Solar PV engineers cover: Middlesex, Surrey, Berkshire, Hampshire, Hertfordshire, Kent, Buckinghamshire, Oxfordshire, Northamptonshire, Rutland, Bedfordshire, Leicestershire, Cambridgeshire and the Greater London Area.
Rayotec is a family run business. With over 30 years of experience working in Solar Energy under our belts you can rest
assured that we have the knowledge and expertise to check your system thoroughly and efficiently. As Which? Trusted traders
we ensure that the work we do is of the highest quality and that our customers get the exceptional service that we are known
for. We have installed thousands of system throughout the South of England and as a well established business we are able
to group our calls geographically in order to keep your costs low, and with every call including up to 1 full hour of labour
we are able to offer the highest level of service at the best possible price. Added to that, as we are based in the South
East of London, we are in the perfect place to offer expert, local advice and servicing to the Greater London Area and the
Home Counties. To find out more about Rayotec click here...
To find out more about our maintenance and repair packages give us a call on 01932 78 48 48 or click the button to the left to send us a message through our online system
Reviews - What our Customers Say...
"Rayotec installed our Solar PV system so when the inverter failed, typically only months after the manufacturer's warranty
expired, I contacted them about a replacement. I spoke with Reza who gave me two options with prices and when I had made
my decision Reza kept me informed of progress of the order and the install date. The wait time for installation was only
one week and good communication was maintained throughout this period. Dave came to install the new inverter and he was excellent.
He was punctual, very efficient with a high level of expertise, very helpful and always polite - a credit to Rayotec. When
Dave identified a further problem with my panel array, caused by nesting Jackdaws between the panels and the roof,
he was again very knowledgeable and helpful in recommending a pest control company who could resolve the problem. I am very
happy with the service I received from the Rayotec Team and cannot recommend them highly enough."
- P Manley, April 2017
" We had our solar panels serviced by Rayotec. The Engineers arrived on time and were very efficient, the men were pleasant
and polite and explained in details what they were doing, very helpful"
- Satisfied customer, Lingfield. January 2017
"I've had underfloor heating and solar panels fitted by Rayotec, I'm very happy with both the work done and
the top service they gave me. They are friendly, professional, I had a small problem with the boiler system, which they very
kindly took the time to explain how it all worked so the issue was resolved. They really went above and beyond the call of
duty, and I recommend them highly to others, no problems at all. I'll be booking them again for another job on another property very soon." Satisfied Customer. February, 2017